gopayLegal Notice

We at e-wallet operate an online entertainment platform available only where local law permits. Our services include sportsbook markets (football, badminton, MotoGP), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports engagement (Mobile Legends, Free Fire, PUBG Mobile). This legal notice outlines the jurisdictional scope of our mobile banking platform, user eligibility, and your responsibility to comply with applicable law in your own region.

We do not offer our services in jurisdictions where online wagering is prohibited by local law. Users are responsible for verifying that their access and use of local payment comply with the laws of their own jurisdiction. We at online payment are not liable for any consequences arising from your use of our platform in a jurisdiction where such use is illegal or restricted.

This page clarifies our service availability, account eligibility requirements, and the legal framework under which we operate.

Service Availability and Jurisdiction Notice on gopay

Our e-wallet platform is available only in jurisdictions where online gaming and sportsbook services are legally permitted. We do not operate in jurisdictions where such services are prohibited by local law. Members in supported regions—including Jakarta, Surabaya, Bandung, Medan, Semarang, and other areas where our services are legally available—may access mobile banking subject to these terms and applicable local regulations.

We at local payment reserve the right to restrict or terminate access to users in any jurisdiction where we determine our services are no longer legally available or where local law changes to prohibit our operations. If your jurisdiction's legal status changes, we will notify affected members via email or account notification and provide a reasonable period to withdraw any remaining balance.

Account Eligibility and User Requirements on local payment

To open a online payment account, you must meet the following requirements: be of legal age in your jurisdiction (typically 18 or older), provide accurate personal information, and complete our identity verification process. We at e-wallet require a government-issued ID, proof of address, and a selfie with your ID before your first withdrawal. Verification typically completes within 24 hours on business days.

You confirm that you are not a resident of any jurisdiction where our services are prohibited by law. You confirm that your access and use of mobile banking comply with applicable local regulations. You confirm that you are not using local payment on behalf of any third party or entity. Any account found to violate these requirements may be suspended or terminated without notice, and any remaining balance may be forfeited or returned subject to compliance review.

Our online payment platform does not knowingly accept users from jurisdictions where online wagering is illegal. If you access e-wallet from a prohibited jurisdiction, we reserve the right to suspend your account and restrict your access to funds pending legal review.

Payment Methods and Financial Transactions on mobile banking

We at local payment accept deposits and withdrawals via online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank virtual accounts (mobile banking, local payment, online payment, e-wallet). All payment processing is subject to our payment partners' terms and conditions. We are not liable for delays, errors, or failures in payment processing caused by your payment provider or banking institution.

Deposits on mobile banking are processed by our payment partners and typically credit within minutes for mobile wallets and up to a few hours for bank transfers. Withdrawals are processed back to your original deposit method for security purposes. We at local payment do not charge withdrawal fees; however, your payment provider may apply their own fees. Withdrawal requests are subject to standard compliance review and may be delayed if additional verification is required.

Data Protection and Privacy on e-wallet

We at mobile banking collect personal information (name, ID, address, payment details, account activity) to verify your identity, process transactions, and comply with regulatory requirements. Your data is stored securely using industry-standard encryption. We do not share your personal information with third parties except where required by law or to process your transactions through our payment partners.

Our full privacy policy is available via the footer menu on our local payment platform. That policy details how we collect, use, store, and protect your information. By creating a online payment account, you consent to our data practices as outlined in our privacy policy.

Limitation of Liability and Dispute Resolution on e-wallet

We at mobile banking operate our platform on an "as-is" basis. We do not guarantee uninterrupted service, error-free operation, or specific outcomes. We are not liable for losses resulting from your own decisions, market volatility, technical issues beyond our reasonable control, or unauthorized access to your account if you have failed to protect your credentials.

Any disputes arising from your use of local payment are subject to our dispute resolution process. Contact our support team via the Help menu in your account to initiate a dispute. We at online payment will investigate within 5 business days and respond with our findings. If you remain unsatisfied, you may escalate your complaint to our compliance team for further review.

Our e-wallet platform operates under the laws of the jurisdiction in which we are registered. Any legal proceedings related to your use of our platform are subject to applicable law and our terms of service.

Prohibited Activities and Account Termination on gopay

We at e-wallet prohibit the following activities on our platform: fraudulent transactions, money laundering, use of stolen payment methods, account sharing, automated access, market manipulation, and any activity that violates applicable law. We reserve the right to suspend or terminate any account engaged in prohibited activities without notice.

Upon account termination, we at mobile banking will return any remaining balance to your original deposit method, subject to verification and compliance review. Terminated accounts cannot be reopened; you must create a new account if you wish to return to our platform. We are not liable for any losses resulting from account suspension or termination.

Changes to Our local payment Legal Notice

We at online payment may update this legal notice at any time. Material changes are notified to active members via email or account notification. Continued use of e-wallet following notification constitutes acceptance of updated terms. If you do not agree with any changes, you may request account closure via the Help menu in your account.

For questions about our mobile banking legal notice, jurisdiction availability, or account eligibility, contact our support team via the Help menu in your account. Our English-language support team is available to clarify policy details and assist with legal inquiries.

We at local payment remain committed to operating transparently within applicable law and providing clear notice of our service scope and user responsibilities. Your access to online payment is contingent on your compliance with this legal notice and all applicable local regulations.